We respect the EU’s General Data Protection Regulations (GDPR). This policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
- Why we value your privacy
- How we collect information
- What information we hold
- Where we store your information
- What we use your information for
- Who’s responsible for your information at Sleepkick
- Who has access to information about you
- The steps we take to keep your information private
- How you can access the information we hold on you
- How to complain
- Changes to the policy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than the reason you gave it to us, We will never give anyone access any of your data or information unless we’re forced to by law.
How we collect information
Our social media ‘like’ or ‘sharing’ buttons don’t build profiles of your internet activity. Our ‘sharing’ buttons only link you to the social media platform selected.
We only collect your email address and any other contact details you volunteer when you contact us via email or sign up to our email newsletter or a free sleep plan.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
What information we hold
When you contact us by email, we collect your name, email, phone number, the company you work for, if you’ve given us that. If you sign up for our email newsletter or free sleep plan we store your email.
Where we store your information
When you contact us by email or through our website, we store your information in G Suite, our Email provider and Cloud software. Find out more about their privacy practices here. We use MailChimp as our email marketing platform. By subscribing to our email newsletter or our free sleep plan, you acknowledge that your information will be transferred to MailChimp for processing. Learn more about Mailchimp’s privacy practices here. We chose these systems partly for their commitment to security.
What we use your information for
We will use your contact information to provide responses to requests or questions. If you signed up to our newsletter, your email will be used to provide that newsletter. If you signed up to one of our free plans your email will be used to supply that plan.
Who’s responsible for your information at our company
Thomas Skarbek-Wazynski, our Chief Technical Officer, is responsible for the security of your information. You can contact them by email at [email protected] or by phone on 07535644344 if you have any concerns about the information we store.
Who has access to information about you
When we store information in our own systems, only the people who need it have access. We do not work with third party marketing companies period. We will never pass your details to a third party without your express permission.
If we are required to pass on your personal details for legal reasons, we will do this to comply with the law and its requirements in that particular situation.
The steps we take to keep your information private
Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in 1password, an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice.
The computers we use are all encrypted using FileVault and are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.
Access to the information we hold on you
You have the right to access any information we hold on you. This request is free of charge and we will stop using the information during the period of request and reply. To request access to your data contact Thomas Skarbek-Wazynski by email at [email protected] or by phone on 07535644344.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the way we handle your privacy, please contact Thomas Skarbek-Wazynski by email at [email protected] or by phone on 07535644344. If you’re the letter writing type, send your envelope to 12 Birch Way, Poulton-le-Fylde, FY6 7SF.
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
Last updated: 15/04/2019